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The House On The Hill Bed and Breakfast
9661 Lake Street
Ellsworth, MI, 49729, USA
(231) 588-6304

Reservation Policy

DEPOSIT

  • Upon receipt of your reservation, we will charge a deposit to your credit card.
  • For a one or two night stay, the deposit is equivalent to one night's rate plus taxes.
  • For a stay of three nights or longer, the deposit is equal to half the entire booking, inlcuding taxes.

CANCELLATION

  • The House on the Hill is an intimate property where every guest reservation is important and special to us. Your reservation means that we have committed to have your room available for you upon your arrival.
  • If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days prior to your arrival date to let us know. Your deposit will be refunded, less a $25.00 reservation fee.
  • In the unlikely event that you must cancel with less than 7 (seven) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. For cancellations with less than 7 (seven) days notice, we will refund any room nights that we are able to re-book, minus the $25 reservation fee.
  • Note: Three or more rooms, and whole-house bookings, are subject to at least a 30 day cancellation policy and 50% deposit at time of reservation.
CHECK-IN TIME
  • Check-in time must be scheduled between 3:00 p.m. - 6:00 p.m. Eastern Standard Time. If you will be arriving later than 6:00 p.m., please arrange with the innkeepers by calling 231-588-6304.
  • For travelers coming from Chicago or other points west, please remember when making your plans that Michigan is on Eastern Standard Time--an hour later!
CHECK-OUT TIME
  • We ask that you check-out by 11:00  a.m.
  • Late check-outs are difficult for us, as we need the time to ready the room for the next guest.
SMOKING
  • There is no smoking allowed inside the building. We will assess a $150 cleaning fee if you have smoked inside.
  • Smoking of cigarettes and cigars is permitted on the porches as long as it doesn't bother other guests.
NUMBER OF GUESTS PER ROOM
  • Our rooms accommodate one or two persons, and the rate is the same whether single or double occupancy.
  • In the instance that a third person can be accommodated, the person must be registered with advance permission by the innkeepers, and an additional $30/night fee will be added to the room rate.
  • Please remember, children are "persons"!
CHILDREN
  • Our Bed & Breakfast is most suitable for adult guests.
  • Children 12 and older are happily welcomed in the room with their parent with advance notice and subject to our policies reqarding the number of guests per room (see above).
  • Special situations allow for younger children (for example, a whole-house booking). Please call to inquire about making arrangements.
PETS
  • We are sorry, but no pets are allowed.
  • Please call for help in making arrangements to board your pet, if necessary.
TAXES
  • Posted rates do not include 6% state sales tax or $1 per room night Michigan Lake to Lake room assessment.